Who are you?
We are a group of highly trained victim assistance specialists (VAS) who are dedicated to assisting victims. Each VAS has over eighty hours of training on victim’s rights, types of crime and potential solutions. We are passionate about our cause and intentional in our actions to connect underserved victims of crime to the services they need.
We can:
- listen to you and your needs – you know yourself and how we can help you best
- provide support – you are not alone
- connect you with resources – you can get the help that you need
We cannot:
- make decisions for you
- file reports or conduct investigations of any kind on your behalf
- provide therapy or legal advice
Who do you serve?
VictimConnect serves victims of any crime in the United States.
When can I access services?
The VictimConnect phones are open 8:30am – 7:30pm EST Monday – Friday, and chat is open 9:30am – 6:30pm EST Monday – Friday.
What topics are covered?
Victims of crime have a variety of needs from the simple to the complex. We can assist callers with locating referrals for mental health counseling, financial compensation, legal services, civil justice options, support groups, crime reporting, identity theft recovery and more.
What if I speak another language?
We have both English and Spanish-speaking victim assistance specialists. Any specialist can also access an interpreter for more than 200 languages, and hearing- and speech-impaired individuals can reach us using 711.
What information will I need to provide?
Our services are completely anonymous and you do not need to share any personally identifying information. For victims seeking local services we may ask for your city and state to provide the best possible referrals.
Want to know more? Click here to learn about the specifics of our program.
Not sure what to expect when you connect with us? Click here.
Want to learn about our mission and values? Click here.
Want to learn the answers to some of our frequently asked questions? Click here.
Below you will find a downloadable PDF with VictimConnect information.
